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7 Performance Resources
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Toward a Relevant Agenda for a Responsive Public Administration
Library Database
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“The relevance of the concept “bureaucratic responsiveness” has been questioned [due to] environmental changes that are occurring in public administration. This article formulate[s] a set of six variants… dictated, constrained, purposive, entrepreneurial, collaborative, and negotiated.”
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Performance Targets and Public Service Improvement
Library Database
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“Theories of rational planning suggest that organizational performance improves if targets for future achievements are set. We test this proposition using panel data for 147 English local education authorities between 1998 and 2003.”
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Evidence-based management: The very idea
Library Database
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“This essay critically evaluates the recent phenomenon of ‘evidence-based management’ in public services that is especially prominent in health care. We suggest [this] approach… is misguided given the deeply contested nature of ‘evidence’ within the discipline of management studies…”
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How Does Public Management Affect Government Performance? Findings from International Research
Library Database
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“[W]e employ the analytic framework of Hill and Lynn(2005)—a polycentric “logic of governance”—to evaluate 193 research articles published in English that use non-American, or what we will term international, empirical evidence…reveals more similarities in American and non-American…”
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Does school accountability lead to improved student performance?
Library Database
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“Analysis of state achievement growth… shows that accountability systems introduced during the 1990s had a clear positive impact on student achievement…” However, there have been “unintended outcomes related to such things as higher exclusion rates from testing, increased dropout rates…”
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The Use and Usefulness of Performance Measures in the Public Sector
oxrep.oxfordjournals.org— — “The paper focuses on the evidence on the use and usefulness of performance measures in the public sector…”
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Why Measure Performance? Different Purposes Require Different Measures
Library Database
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“So why should public managers measure performance? Because they may find such measures helpful in achieving eight specific managerial purposes… Unfortunately, no single performance measure is appropriate for all eight purposes.”